Terms and Conditions for Online Booking with Payment
By making an online booking with payment, you agree to the following terms and conditions:
Booking and Payment: The reservation you make is subject to availability and confirmation by our team. Full payment is required at the time of booking to guarantee your space. Payments will be processed securely through our online payment system. Please note that any applicable taxes will be included in the final price.
Cancellation and Refund Policy: We understand that unforeseen circumstances may require canceling your reservation. However, please note that any cancellations made within 48 hours prior to the scheduled booking will not be eligible for a refund. For cancellations made with more than 48 hours' notice, a cancellation fee of 20% of the total amount paid will apply. We reserve the right to retain this fee to cover administrative and processing costs.
Modifications and Changes: If you need to make changes to your reservation, please contact us with at least 24 hours' notice. We will do our best to accommodate your requests, subject to availability. Please note that any modification is subject to approval and may be subject to additional charges. We reserve the right to modify or cancel your reservation in case of unforeseen circumstances, in which case we will offer suitable alternatives or a full refund.
By proceeding with the online booking and payment, you confirm that you have read, understood, and accepted our terms and conditions. If you have any questions or concerns, please feel free to contact our customer service team. We look forward to welcoming you soon!
